Terms and conditions

The Company ELEGANCE CH. MOUFTOGLOU SA welcomes you to the online shop www.eleganceplus.gr

Address: Tsimiski 86, Thessaloniki
Phone: 2310 278580
Fax: 2310 888188
E-mail: sales@eleganceplus.gr
Please, before the use of the website www.eleganceplus.gr consult these terms and conditions and make sure you understand them and that you are in complete agreement with them.

Product Description

Obligation but also our main concern is the information given on the website www.eleganceplus.gr concerning on quality, quantity, main characteristics and product prices to be absolutely accurate.

However in the computers screen some products may appear slightly different in size, color and texture in relation to reality.

Prices of products

The prices shown in the lists next to each product are including VAT.

These values relate to the quantities available, while the www.eleganceplus.gr reserves the right to modify the description and price of products without prior notice, but is committed in the fulfillment of your order to send products ordered with the features and prices posted on the website at the time of order.

Methods of payment

By Credit / Debit Card:
Each purchase from the website of www.eleganceplus.gr is placed at the option of the buyer who can pay with credit cards VISA and MASTERCARD.

The transactions are made securely online in real time, between the buyer and owner of the card with Eurobank, which process the transaction on behalf of www.eleganceplus.gr.

In this process, the www.eleganceplus.gr has no involvement and sensitive credit / debit card details are not stored in the system.

If the buyer making the transaction is not the same person as the owner of the credit card, www.eleganceplus.gr not responsible and has no obligation to refund.

By Paypal:
The PayPal lets you pay directly and automatically encrypts confidential data using the best technologies in the market.

Cash on delivery (only inside Greece)
You can pay the courier server to deliver goods to your place. For shipments by cash on delivery the cost is 6 euro with delivery within 2-4 working days.

By bank transfer:
If you choose bank transfer, please contact us by e-mail to commit the products ordered.

e-mail: sales@eleganceplus.gr
Fax: 2310 888188
Eurobank: 0026 0203 810201 260582

In the form of the Bank Deposit please record your name and the order number and please send us the copy.

In cases where the deposit is not made in two days from the day the order is given, then the order is canceled automatically by the system.

The costs of the bank’s commission are charged to the client.

Shipping rates

The products are shipped by courier and delivered safely to the address you specify (in Greece) within 2-5 working days from the day of checkout. Orders in Greece cost 5 euro (up to 2 pounds), but if you choose to pay by cash on delivery, the cost is 6 euro (up to 2 pounds), while for orders greater than 100 € (up to 2 pounds), the mission is free of charge throughout Greece, which is not valid for countries outside Greece. When ordering products abroad the products are sent by courier in 2-8 business days after checkout. For orders abroad (but within the European Union and Cyprus) the cost is 18 euro (up to 2 pounds), while for orders greater than 150 € (up to 2 pounds) (in the European Union and Cyprus) you get Free Shipping. For countries outside the EU products are sent by courier in 2-8 working days from checkout and the cost is 54 euro (up to 2 kilos). Please note that for these countries (outside EU) that are subject to customs duties and taxes, charges are paid by the recipient of the package and www.eleganceplus.gr assumes no responsibility surcharge from the customs authorities of the country.

For further information please check Shipping Rates

The www.eleganceplus.gr does not recognize the existence of any responsibility for delays in delivery due to extreme weather conditions, strikes and force majeure when the above delivery time will be extended as long as the reason for the delay.

All shipping costs are calculated over the basket in the final payment amount.

The shipping cost is calculated and proposed in the order form. The products are always accompanied by the corresponding documents. The customer can choose the type of document you want (retail receipt or invoice), filling in the corresponding field site.

For all orders, packing is free.

Order Cancellation

If you wish to cancel the order during the online order process, you can press "cancel" and it automatically stops the ordering process.

Returns Policy

Our goal is to ensure your satisfaction. If for any reason you are not happy with the size or model you ordered, you can exercise your right to return it within fourteen (14) days of receipt .Except from Swimwear and lingerie that have to be returned within (3) three days from the delivery date.

Clarified that the returned products should not be used, worn, washed, altered or damaged and the labels accompanying the product should be there, just as it was when you received along with the sales receipt or invoice. It should also be preceded by communication through

e-mail to sales@eleganceplus.gr to give you instructions and return code.

For hygiene reasons, earrings and beauty products (cosmetics, perfumes and cosmetics) are not refundable under any circumstances.

Also, the briefs and swimsuits are not refundable if are tested of contacted with sensitive body areas. Finally, in swimsuits should not have removed the protective tape from the crotch (if any) otherwise the return will not be possible.

When returning a product, it is checked by an expert advisor of our company to verify the correctness of the above.

If there is no similar product available with settings requested (larger size), we will refund your money or the amount of the purchase of this product is credited to your account and can be used in any new order you wish.

In all these cases the return shipping costs are charged to the customer.

To return a non-defective product return costs is charged by the customer, while the cost of re-send a product to replace a product because of the size is charged to the www.eleganceplus.gr.

In the unlikely event you receive a defective or damaged product, the www.eleganceplus.gr will endeavor to replace with a same or similar product at no additional cost to you. But you must inform us by e-mail at sales@eleganceplus.gr to send you instructions for returning the product and return code. If the product is no longer available, can be replaced with equivalent product upon request or return your money. For any product return is necessary to complete the relevant form P.R.F., which is posted on our website.

The www.eleganceplus.gr has no warranty policy. We are not responsible for any damage can occur from normal wear, misuse and destruction during the removal of labels.

Limitations of Liability

For all the products contained in the lists of www.eleganceplus.gr there is a clear evidence for the availability of our warehouse. The transaction will be deemed completed only after sending written electronic confirmation. If it is impossible to enforce an order by www.eleganceplus.gr has the right to withdraw and not fulfill it, and if already paid the price, refundable deposit to your bank account.


The links in this area, not under the control of www.eleganceplus.gr and the Company assumes no responsibility for the contents, changes, or how to update them.


The www.eleganceplus.gr allows users to choose their information about new products available in the market for other offers, payment arrangements, etc. by sending promotional - informational messages to email or postal address or by phone. The www.eleganceplus.gr not overuses this service if users request the withdrawal.

Privacy Policy

The user information (name, email address, home address, etc.) and transactions of the users of the shop kept confidential, as in ordinary transactions shop. The personal data you share with us with your membership are used exclusively for the execution of your transactions.

In any other case, the www.eleganceplus.gr cannot share with others your personal information without your prior consent, unless required to do so by legal means. In such cases required by law or required under court order to collect, use and disclosure of your personal data, which have been collected online without your behalf prior consent is permissible.

Correction, modification or deletion of information:

If you choose to delete the information, the www.eleganceplus.gr will arrange to remove this information from the files directly. For further safety, the www.eleganceplus.gr will try to make sure the person doing the changes is actually the same person with the user. To access, change or delete your personal data, even to report problems with the operation of the Site or make any question please contact your www.eleganceplus.gr contact form or via e the electronic-mail address sales@eleganceplus.gr

Transactions Security

The www.eleganceplus.gr provides security through encryption Secure Socket Layer (SSL), one of the most reliable technologies used worldwide for secure transactions over the Internet. At any point of the site required the introduction of personal data, www.eleganceplus.gr technology uses SSL, so your personal data to move encrypted on our server.

To enter the online store of elegance plus you must use two codes, the Code Input (Address Email) and your Personal Security Code (password). The online store of elegance plus enables you to modify your Personal Security Code (password) as often as you want and we would recommend, for security reasons, change your password regularly and avoid using the same codes.

Applicable law, Jurisdiction Courts

The www.eleganceplus.gr reserves the right to modify or update the terms and conditions of trading. All transactions made through www.eleganceplus.gr governed by the International and European Law regulates issues related to electronic commerce as well as by the Law on Consumer Protection (Law 2251/1994) regulating matters relating to remote sales. Courts have exclusive jurisdiction in any dispute that may arise from the use of the site and the transactions carried out through the courts is of Thessaloniki.

Limited license:

The www.eleganceplus.gr under the terms and conditions set forth herein and in accordance with all applicable laws and regulations, provides a transferable, personal, limited right to access, use and display this site and content elements . This license does not transfer title to the site and the information and is subject to the following restrictions: (1) you must retain all copies of the site and details of all the footnotes concerning copyright and other proprietary rights and (2 ) you can not modify the site and its components in any way or reproduce or publicly present, or distribute or otherwise use the Site and the information for any public or commercial purpose unless otherwise permitted by present.


All website design, text, graphics, selection and arrangement, is owned by www.eleganceplus.gr and is Copyrighted © 2011.

Use of Cookies

The site of the store www.eleganceplus.gr uses cookies because without them it would be impossible to operate some basic services. The status of orders, multiple user options, storage basket or items in the list, the recognition and facilitation of frequent users and to improve the content of the website. Cookies do not cause damage to computer users and the files kept on them while at each exit from the site are automatically deleted. Learn more about cookies in www.cookiecentral.com